Store Policy

This Privacy Policy describes how ryanclothing.com (the “Site”) collects, uses, and discloses your Personal Information when you visit or make a purchase from the Site. In this Privacy Policy, the terms “we”, “us”, and “our” refer to Jamie Kay Limited.

 

1 Collecting Personal Information

1.1 When you visit the Site, we collect certain information about your device, your interaction with the Site, and information necessary to process your purchases. We may also collect additional information if you contact us for customer support.
1.2 When dealing with Personal Information, we will comply with this Privacy Policy and with applicable privacy laws in New Zealand, Australia, the European Union, and California in the United States of America (together “Applicable Privacy Laws”, and separately “Applicable Privacy Law”). If you are not in any of these locations, this Privacy Policy may not comply with the privacy regulations in your location. If you live elsewhere in the world and access or purchase products from the Site, you so do at your own risk knowing that you are providing us with Personal Information (which we will deal with as if you were subject to the New Zealand Privacy Act 2020).
1.3 This Privacy Policy does not limit or exclude any of rights under the Applicable Privacy Laws in the countries in which this Site is available. For more information, see:
1.3.1 For Australian residents, the Australian Privacy Act 1988.
1.3.2 For New Zealand residents, the New Zealand Privacy Act 2020.
1.3.3 For residents of the European Economic Area (“EEA”), the General Data Protection Regulation (“GDPR”).
1.3.4 For residents of California, United States of America, the California Consumer Privacy Act 2018 and the California Online Privacy Protection Act 2013.
1.4 In this Privacy Policy, we refer to any information about an identifiable individual (including the information below) as “Personal Information”.
1.5 Personal Information we may collect includes your name, billing address, shipping address, payment information (including credit card numbers), email address, and phone number.
1.6 Please do not provide us with information about another person, unless that person has authorised you to do so. If you provide information to us about another person then you are responsible for making that individual aware that you have disclosed their personal information to us and that we can use their information as set out in this policy.
1.7 The Site is not intended for individuals under the age of 16. We do not intentionally collect Personal Information from children. If you are the parent or guardian and believe your child has provided us with Personal Information, please contact us at the address below to request deletion.
1.8 We may also collect the following Personal Information from your device when you access the Site:
1.8.1 version of web browser;
1.8.2 IP address;
1.8.3 time zone;
1.8.4 cookie information;
1.8.5 what sites or products you view;
1.8.6 search terms; and
1.8.7 how you interact with the Site.
1.9 Digital Information is collected by several means, including cookies, log files, web beacons, tags, or pixels.
1.10 Our payment service provider, With Reach UK Limited (“Reach”), acts as “Merchant of Record” for outbound transactions so Reach collects Personal Information for that purpose, including information necessary to process payment transactions and for fraud prevention purposes. When you use the Reach payment service, Personal Information is provided directly to Reach, or the Reach Entities and their Third-Party Service Providers. An “outbound transaction” occurs when a product needs to cross a customs border for delivery to you.

2 Use of your Personal Information

2.1 We will use your Personal Information only in accordance with applicable privacy laws. We collect your Personal Information for the purpose of:
2.1.1 verifying your identity;
2.1.2 helping load the Site accurately for you;
2.1.3 offering products for sale, shipping and fulfilment of your order, and keeping you up to date on new products, services, and offers.to provide products or services to you to fulfil our contract;
2.1.4 processing your payments;
2.1.5 arranging for shipping and fulfilment of your order;
2.1.6 providing you with invoices and/or order confirmations;
2.1.7 communicating with you;
2.1.8 providing customer support;
2.1.9 screening orders for potential risk or fraud;
2.1.10 when in line with the preferences you have shared with us, providing you with information or advertising relating to our products or services;
2.1.11 gathering statistical information and complying with statutory requirements;
2.1.12 protecting and/or enforcing our legal rights and interests, including defending any claim;
2.1.13 purposes directly related or incidental to the above; and
2.1.14 for any other purpose authorised by you or permitted by law (including Applicable Privacy Laws).
2.2 Pursuant to the GDPR, if you are a resident of the EEA, we process your personal information under the following lawful bases:
2.2.1 your consent;
2.2.2 the performance of the contract between you and the Site;
2.2.3 compliance with our legal obligations;
2.2.4 to protect your vital interests;
2.2.5 to perform a task carried out in the public interest; and
2.2.6 for our legitimate interests, which do not override your fundamental rights and freedoms.